Billing Terms & Conditions
This Billing Terms & Conditions explains how payments, charges, and billing-related matters are handled when you make a purchase from Clifton Vale.
By placing an order through our website, you agree to these Billing Terms.
Accepted Payment Methods
Clifton Vale accepts secure payments through trusted third-party payment processors. Available payment methods may include:
- Credit and debit cards (Visa, Mastercard, American Express, Discover)
- Digital payment options shown at checkout (such as PayPal, Apple Pay, Google Pay)
Available payment methods may vary depending on your location.
Payment Authorization
By providing payment information, you:
- Confirm that you are authorized to use the selected payment method
- Authorize Clifton Vale to charge the full order amount, including applicable taxes and shipping fees
- Agree that payment will be processed at the time the order is placed
Orders will not be processed until payment authorization is successfully completed.
Pricing and Currency
All prices are displayed in the currency shown on the website.
Prices may change at any time without prior notice. Promotional offers and discounts are valid only for the time specified.
The final total, including taxes and shipping, will always be displayed at checkout before payment is submitted.
Taxes and Duties
Applicable sales tax or other required taxes are calculated and displayed at checkout where required by law.
For international orders:
- Customs duties, import taxes, or additional fees may apply
- These charges are not included in product prices or shipping costs
- Customers are responsible for any charges required by their local authorities
Billing Information Accuracy
You agree to provide accurate and complete billing information, including:
- Full name
- Billing address
- Valid payment details
Failure to provide accurate information may result in delays, cancellation, or inability to process your order.
Failed or Declined Payments
If a payment is declined or cannot be processed:
- The order may be automatically canceled
- You may be asked to provide an alternative payment method
Clifton Vale is not responsible for errors caused by your bank or payment provider. Any fees charged by your financial institution are your responsibility.
Billing Errors and Disputes
If you believe there has been a billing error or unauthorized charge, please contact us promptly.
When reaching out, please include:
- Your order number
- A description of the issue
- Any relevant documentation if available
We will review your request and respond as quickly as possible.
Chargebacks and Fraud Prevention
To protect our customers and prevent fraud:
- Orders may be reviewed for suspicious activity
- Orders may be delayed or canceled if fraud is suspected
Unauthorized chargebacks may result in:
- Order cancellation
- Account restrictions
- Refusal of future purchases
We encourage customers to contact us directly before initiating a chargeback so we can resolve the issue.
Refunds
Refunds are handled in accordance with our Return & Refund Policy.
- Approved refunds are issued to the original payment method
- Processing times may vary depending on your bank or payment provider
- Shipping fees are non-refundable unless otherwise stated
Subscriptions or Recurring Charges
If your purchase includes a subscription or recurring billing:
- Billing frequency and amounts will be disclosed before checkout
- You may cancel future billing according to the subscription terms
If your store does not offer subscriptions, this section may not apply.
Changes to These Billing Terms
We reserve the right to update or modify these Billing Terms at any time.
Any changes will take effect immediately upon being posted on this page. Continued use of the website constitutes acceptance of the updated terms.
Contact Information
Clifton Vale
1200 Lake Saint Louis Blvd #1015
Lake Saint Louis, MO 63367
United States
Phone: +1 314-441-6327